Office Administrative Assistant Practice Exam

When using Wave booking, patients are scheduled:

1. In 15-minute intervals

2. Every half hour

3. At the same time each hour

4. Throughout the day based on capacity

The correct answer is: At the same time each hour

In Wave booking, patients are typically scheduled at the same time each hour. This approach allows multiple patients to be booked during the same time slot, creating a "wave" of appointments. As patients arrive, the medical staff can attend to them in the order of their arrival or based on specific needs. This system is designed to accommodate variability in patient flow and allows for a more efficient use of time and resources, ensuring that the office can handle periods of high demand. The use of consistent scheduling times helps staff manage workflow and reduces the likelihood of long wait times for patients when planned properly. It allows healthcare providers to maximize room availability and staff readiness to see patients as they come in waves. This contrasts with other scheduling types that might focus on specific intervals or flexibility throughout the day.